Unable to Open Database

If you are trying to connect HICSOAP PROFESSIONAL to your IOL MASTER over the network but get the message "Unable to Open Database" then the following might help

The most likely explanation is that there is a problem with the ability of HICSOAP to access the exported data on the IOL MASTER. To troubleshoot please first verify network access as that is probably the problem. If that doesn't help then consider all possible import configuration issues.