There are 2 approaches to backing up the data in HICSOAP - backup the database file directly or use the HICSOAP program to create a backup file.
The first approach - backup the database file directly
This requires first determining the database file location. Then when HICOAP is closed you backup that file just like backing up any other file like a Word document, for example. This could be as simple as copying it to a USB flash drive or as complicated as using a tape backup system.
The second approach - using the backup capabilities in HICSOAP
This has 2 methods or approaches
MAIN MENU -> DATABASE -> BACKUP
This is also done if you quit the program by FILE -> EXIT. If you click the X in the upper right-hand corner of the screen to EXIT then the manual backup is not done.
Automatic Backup - Each installation has a setting for creating an automatic backup. This setting is found MAIN MENU -> PROGRAM & SURGEON SETUP -> ADVANCED tab
If you received the error message "Unable to create a database backup. Hard drive may be full.” then you should look at how the backup is configured on that workstation. If the database is being backed up elsewhere then you could completely disable the backup on this workstation. If you want to keep the backup then you should verify that you have read/write access to the specified backup folder and that there is enough free space on that drive. A good rule of thumb is that a hard drive should have at least 20% free space for problem free operation. If you don't have access or enough free space then you'll have to change the backup location to a drive that works.