If you are having a problem, these general steps can identify and possibly fix problems with setup and configuration.

General Computer Maintenance - This can't hurt and it might help. The last step, rebooting, is critical to troubleshooting.

Stuff to Check

Things to do

If the problem persists…

At this point, there is likely a nontrivial problem like a bug in the program or a serious hardware issue. Here are some possible next steps.