Support

A Gold or Platinum Subscription is necessary to receive Updates (new IOLs, bug fixes, new features, etc. ), Unlock Keys, and Technical Support for our Software. Platinum support is Gold plus phone support.

Cost

  • Gold is $300 per year.
  • Platinum is $400 per year and it is the same as Gold plus it provides phone support. You can renew for a 2 year period for $775.00, saving $25.00. Or you can renew for a 3 year period for $1150.00, saving $50.00.
  • You only need 1 subscription per business regardless of how many installations you have.
  • If a business has a locations in two different cities then each location needs a separate subscription.
  • When you buy a subscription, it lasts for 1 year from date of purchase.

Purchase

You can purchase a subscription at hicsoap.com

Buying HICSOAP

When a new license of HICSOAP is first purchased, it is required to also buy a support SUBSCRIPTION (for Tech Support & Updates). As a NEW CUSTOMER it will last from the day you get the UNLOCK KEY.

Terminal Server

The Citrix/TerminalServer license includes Platinum Support.