Upgrade to Platinum

You may find yourself in the sitatuation of having paid for Gold tech support but needing phone or remote support which is only offered with Platinum support. Quick reminder....

Gold Support = unlock keys, software updates, email support
Platinum Support = Gold Support + phone and remote support

The solutios is to easily upgrade from Gold to Platinum ...

Go to hicsoap.com
Click PRODUCTS
Find the UPGRADE FROM GOLD OPTION

(Relevant screenshots are shown below.)